Job Summary:
Responsible for all areas of Operations; human resources, intakes, clients, caregivers, scheduling.
High School Diploma or GED, college level preferred along with two years related experience and/or training. Experience in home care or knowledge of the health care industry is preferred.
Requires proficiency in word processing and computer skills.
Must possess and demonstrate excellent communication skills, leadership skills, organizational skills, and customer service techniques. Must perform and manage multiple responsibilities concurrently and work well under pressure.
Answer the telephone and perform intakes.
Initiate the hiring process for caregivers including processing applications, background screening, testing, interviewing, and reference validation.
Orient caregivers and maintain current caregiver file in accordance with policies and procedures.
Record employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason.
Enters, maintains, and corrects client, employee, payroll, billing and related accounting data into the computer.
Order and maintain office supplies, form and equipment.
Visit prospective clients/clients after referrals are made to introduce Gentle Hands LLC.
Schedule shifts by matching caregiver qualifications and availability to client needs.
Supervise caregivers and complete performance appraisals for caregivers at specified intervals.
As a team, we're committed to offering excellent professional services that help clients do more of the things they love. Your role and the work you do every day are at the very heart of our mission. This includes developing world-class technology products that make the everyday lives of our clients easier & move humankind towards further technological advancement.
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